NHTSA Complaint #10344122 — 2002 BMW 3 SERIES ELECTRICAL SYSTEM

Complaint Details

ODI Number	10344122
Vehicle	2002 BMW 3 SERIES
Component	ELECTRICAL SYSTEM
Date of Incident	July 19, 2010
Date Filed	July 19, 2010
Mileage	123,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I HAVE INTERMITTENT PROBLEMS ON HOT DAYS UNLOCKING MY CAR DOORS. MY KEY BUTTON DOES NOT ALWAYS OPEN THE DOOR. I HAVE TO MANUALLY OPEN THE DOOR. THE REAL PROBLEM IS WHEN I'M INSIDE THE CAR, THE UNLOCK BUTTON DOES NOT WORK, EVEN WHEN I MANUALLY PULL ON THE DOOR HANDLES FROM INSIDE THE CAR, THE DOORS CONTINUES TO BE LOCKED. THIS CREATES A VERY DANGEROUS SITUATION AND A MAJOR SAFETY HAZARD FOR ALL THE PASSENGERS BECAUSE THE DOORS DO NOT OPEN. ONCE THE CAR IS COOLER, THEY START TO WORK AGAIN. I'M AFRAID THAT IF I EVER GET INTO A CAR ACCIDENT, NOBODY WILL BE ABLE TO GET OUT OF THE CAR. THERE IS NO BMW RECALL FOR FAILED LOCKS. PLEASE HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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