NHTSA Complaint #10344057 — 2004 SATURN ION STEERING

Complaint Details

ODI Number	10344057
Vehicle	2004 SATURN ION
Component	STEERING
Date of Incident	July 15, 2010
Date Filed	July 19, 2010
Mileage	69,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 40 MPH THE POWER STEERING SERVICE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME VERY STIFF. THE CONTACT DROVE THE VEHICLE ONTO THE EMERGENCY LANE, TURNED IT OFF AND RESTARTED IT; HOWEVER, THE VEHICLE BEGAN TO FUNCTION NORMALLY AND THEN THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE HAD RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT REPLACED THE POWER STEERING FUSES BUT THE FAILURE CONTINUED TO OCCUR. THE FAILURE AND CURRENT MILEAGES WERE 69,000. THE VIN WAS UNAVAILABLE.

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