NHTSA Complaint #10343794 — 2001 CHEVROLET TAHOE

ON 6/8/2001, I PURCHASED A 2001 CHEVROLET TAHOE FROM SEWELL CADILLAC-CHEVROLET. IN 2003 HINGES ON THE REAR DOOR CARGO WINDOW HAD TO BE REPLACED/REPAIRED BECAUSE THE WINDOW WOULD NOT CLOSE PROPERLY BECAUSE THE HINGES WERE COMING LOOSE FROM THE VEHICLE. THE CARGO WINDOW ON THE REAR DOOR WAS RARELY USED. THE LAST TIME IT WAS OPENED WAS AUGUST, 2009. WHILE THE CAR WAS BEING DRIVEN ON THE HIGHWAY IN MAY, 2010, THE CARGO WINDOW FLEW OFF THE CAR. IT IS MY UNDERSTANDING THAT FAILURE OF THE ATTACHMENT OF THE HINGES TO THE WINDOW IS DUE TO THE RUBBER BONDING MATERIAL THAT IS USED AND IS NOT AN UNCOMMON EVENT. THE OCCURRENCE OF A WINDOW FLYING OFF A VEHICLE WHILE IT IS BEING DRIVEN IS, IN MY OPINION A SIGNIFICANT SAFETY HAZARD THAT COULD RESULT IN ACCIDENTS AND SEVERE INJURY. I PAID TO HAVE THE WINDOW REPLACED. GENERAL MOTORS WAS INFORMED(FILE # [XXX] ), WERE NOT CONCERNED ABOUT THIS PROBLEM, AND TO THE BEST OF MY KNOWLEDGE HAS DONE NOTHING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR