NHTSA Complaint #10343668 — 2007 DODGE GRAND CARAVAN

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10343668
Vehicle	2007 DODGE GRAND CARAVAN
Component	ENGINE AND ENGINE COOLING
Date of Incident	December 1, 2009
Date Filed	July 16, 2010
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. WHILE HAVING THE VEHICLE SERVICED FOR ROUTINE MAINTENANCE AT AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS ABNORMALLY BURNING APPROXIMATELY 3 QUARTS OF OIL EVERY 3,000 MILES AND WOULD CLOG THE CATALYTIC CONVERTOR. AS A RESULT, THE CATALYTIC CONVERTER HAD FAILED. THE MECHANIC ADVISED THE CONTACT THAT THE ENGINE WOULD NEED TO BE REPLACED IN ORDER TO REMEDY THE FAILURE. THE VEHICLE WAS NOT SERVICED FOR THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 62,000.

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