NHTSA Complaint #10343608 — 2009 LEXUS IS 250 POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10343608
Vehicle	2009 LEXUS IS 250
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	August 9, 2009
Date Filed	July 16, 2010
Mileage	4,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2009 LEXUS IS250. THE CONTACT STATED WHEN DRIVING AT APPROXIMATELY 15 TO 65 MPH, THE VEHICLE WOULD ABNORMALLY JERK AND SHAKE WHEN THE TRANSMISSION WAS SHIFTING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES YET THE VEHICLE WAS NEVER REPAIRED. THE DEALER WAS ABLE TO LOCATE A SMALL SURGE FROM 35 TO 45 MPH BUT DID NOTHING TO CORRECT THE FAILURE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 4,700 AND THE CURRENT WAS UNKNOWN.

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