NHTSA Complaint #10343049 — 2002 HYUNDAI ELANTRA

TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT STATED THE VEHICLE WOULD NOT MOVE AS SHE ATTEMPTED TO ACCELERATE FROM A TRAFFIC STOP. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY. THE MECHANIC ADVISED THAT THE LOWER A FRAME ASSEMBLY WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE VEHICLE FRAME WAS REPLACED AT THE CONTACTS EXPENSE. LATER, SHE RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN ID NUMBER: 09V125000 (SUSPENSION: FRONT: CONTROL ARM) AND CONTACT THE MANUFACTURER TO ADVISE THE RECALL REMEDY WAS PERFORMED AT HER EXPENSE. THE MANUFACTURER ADVISED SHE WOULD BE REIMBURSED FOR THE REPAIR BUT WOULD NEED TO SUBMIT ALL RECEIPTS AND TAKE THE VEHICLE TO THE DEALER FOR VERIFICATION INSPECTION. THE DEALER ADVISED THE FRONT SUB FRAME WOULD NEED TO BE REPLACED. THE CONTACT ADVISED THE FRAME WAS ALREADY REPLACED. THE CONTACT WAS NOT REIMBURSED FOR THE REPAIR. NO FURTHER REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 52,000.