NHTSA Complaint #10342967 — 2002 DODGE CARAVAN

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THE AIR BAG SERVICE LIGHT WOULD INTERMITTENTLY ILLUMINATE ON THE DASHBOARD EITHER WHILE DRIVING AT ANY SPEED OR UPON STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED BECAUSE THE CAUSE OF THE FAILURE WAS UNKNOWN, THERE WOULD BE SEVERAL REPAIR ATTEMPTS TO DETERMINE THE CAUSE OF THE ILLUMINED WARNING LIGHT. THE CONTACT WAS NOT COMFORTABLE WITH THE DEALER NOT BEING ABLE TO DETERMINE THE FAILURE AND DECLINED. THE FAILURE PERSISTED INTERMITTENTLY. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 80,000.