NHTSA Complaint #10342923 — 2009 MERCURY SABLE POWER TRAIN

Complaint Details

ODI Number	10342923
Vehicle	2009 MERCURY SABLE
Component	POWER TRAIN
Date of Incident	June 21, 2010
Date Filed	July 13, 2010
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

AUTOMOBILE ENGINE INADVERTENTLY STOPPED RUNNING WHILE DRIVING AT HIGHWAY SPEED WITH CRUISE CONTROL ENGAGED. ONLY INDICATION WAS ILLUMINATION OF ALTERNATOR SYSTEM FAILURE WARNING LIGHT AND TACHOMETER INDICATION OF ZERO. THERE WAS NO ASSOCIATED SHUDDER, LURCHING, OR OTHER PHYSICAL INDICATION THAT ENGINE HAD FAILED. NO ENGINE SERVICE LIGHT OR OTHER INDICATION WAS DISPLAYED. VEHICLE TRANSMISSION WAS PLACED INTO NEUTRAL, RESTART ATTEMPTED, AND ENGINE RESUMED NORMAL OPERATION WITHOUT FURTHER INCIDENT. THIS PROBLEM HAS OCCURRED THREE TIMES IN THE LAST 60 DAYS. VEHICLE WAS TAKEN TO MANUFACTURER DEALERSHIP FOR TROUBLESHOOTING AND REPAIR. TECHNICIANS HAVE FOUND NO APPARENT REASON FOR THE MALFUNCTION AND CLAIM THERE ARE NO FAILURE CODES STORED IN THE ONBOARD VEHICLE OPERATION HISTORY DATABASE. *TR

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