NHTSA Complaint #10342757 — 2000 HONDA ACCORD

THE SERVICE MANAGER FOR CONCORD HONDA IN 2007 RECOMMENDED THAT I FIX A BROKEN WELD ON THE DRIVER SEAT FRAME BY HAVING IT RE-WELDED TO FIX THE PROBLEM. I HAD ASKED THE SERVICE MANAGER TO TAKE IT TO HONDA OF AMERICA TO HAVE THE SEAT REPLACED EVEN THOUGHT IT WAS PAST THE WARRANTY PERIOD BECAUSE THE WELD SHOULD NOT HAVE FAILED WITHIN A SIX YEAR TIME PERIOD. THE WELD ON THE SEAT HAS BROKEN AGAIN AND THE CURRENT SERVICE MANAGER SAID THEY WILL NOT STAND BEHIND THE REPAIR BOTH BECAUSE THE WARRANTY HAS PASSED FOR A REPAIR, BUT ALSO HE WOULD NOT REPAIR THE SEAT BECAUSE THE ORIGINAL SERVICE MANAGER SHOULD NOT HAVE RE-WELDED THE FRAME AS IT WOULD NOT BE SAFE TO DO SO. I CALLED HONDA OF AMERICA TO TALK TO THEM THIS TIME AND WAS TOLD THAT THEY MIGHT HAVE ADDRESSED THE PROBLEM IN THE 2006/2007 TIME FRAME, BUT THAT THE CAR WAS NOW TO OLD NOW FOR THEM TO ADDRESS THE PROBLEM. WHAT IS BOTHERING ME IS THAT THEY ADMIT THE SEATS WILL NOT STAY FIXED TO THE FRAME IN AN ACCIDENT. NOR DO THEY SEEM TO CARE ABOUT EARLY FAILURE OF THE WELDS AND THEM NOT HOLDING. I HAVE HAD A CAR THAT WAS 35 YEARS OLD AND THE WELDS WERE STILL IN PLACE. THANK YOU *TR