NHTSA Complaint #10342673 — 2001 FORD WINDSTAR POWER TRAIN:AXLE ASSEMBLY

Complaint Details

ODI Number	10342673
Vehicle	2001 FORD WINDSTAR
Component	POWER TRAIN:AXLE ASSEMBLY
Date of Incident	July 8, 2010
Date Filed	July 12, 2010
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT WAS TRAVELING 65 MPH WHEN THE REAR OF THE VEHICLE BEGAN MAKING AN ABNORMAL CRACKING SOUND. THE CONTACT SHUT THE VEHICLE OFF TO OBSERVE THE FAILURE BUT DID NOT LOCATE ONE. HE CONTINUED DRIVING TO HIS DESTINATION AND HEARD THE NOISE AGAIN. HE THEN NOTICED THAT THE REAR WHEELS WERE ABNORMALLY TILTED INWARD. THE CONTACT, WHO WAS A MECHANIC, WAS ABLE TO LOCATE THE FAILURE AS A CRACK IN THE REAR AXLE. THE LOCAL DEALER STATED THAT THE PART WAS ON BACKORDER AND THEY WOULD NOT BE ABLE TO REPAIR THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 130,000. UPDATED 09/29/10. *LJ

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