NHTSA Complaint #10342654 — 2008 FORD EXPEDITION

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10342654
Vehicle	2008 FORD EXPEDITION
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	April 15, 2010
Date Filed	July 12, 2010
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

POWER REAR HATCH FAILURE - AFTER OPENING REAR DOOR, IT WOULD IMMEDIATELY COME BACK DOWN WITH THE MOTOR. IF SOMEONE WAS STANDING AT THE REAR OF THE VEHICLE, IT WOULD HIT THEM, AND STOP, BUT WOULD NOT GO BACK UP. THIS KEPT REPEATING FOR SEVERAL WEEKS UNTIL THE DOOR NO LONGER OPENED VIA THE POWER OPENER. WHEN TAKEN TO THE DEALER, ALL THEY FOUND WAS THAT THE DOOR HAD "LOST IT'S PROGRAMMING" AND THEY REPROGRAMMED IT, BUT THE PROBLEM HAS STARTING OCCURRING AGAIN. *TR

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