NHTSA Complaint #10342587 — 2010 MAZDA MAZDA3

CAR FAILED TO START. MAZDA SENT TOW TRUCK. TOW TRUCK OPERATOR WAS ABLE TO START THE CAR IN NEUTRAL. TOW TRUCK OPERATOR DECLINED TO TOW THE CAR AND SENT DRIVER HOME. LATER THAT DAY THE WHEEL LOCKED, POWER BRAKES FAILED AND DRIVER ROLLED INTO A DITCH. DRIVER TURNED OFF IGNITION, UNLOCKED STEERING WHEEL, BACKED CAR OUT OF DITCH AND CALLED MAZDA FOR ANOTHER TOW. THE CONSUMER STATED THE DAY OF DELIVERY, THE SALESMAN HAD TROUBLE STARTING THE CAR AND REQUESTED A TECHNICIAN MAKE SOME ADJUSTMENT TO THE IGNITION. THE WHEEL LOCKED AND THE KEY WOULD NOT START THE VEHICLE. AFTER THE ADJUSTMENTS, THE VEHICLE APPEARED TO WORK FINE. THE DEALER STATED THE VEHICLE WOULD NOT START BECAUSE A CABLE WAS BENT, WHICH WAS PROHIBITING THE VEHICLE FROM BEING RECOGNIZED IN PARK WHEN ATTEMPTING TO START IT. UPDATED IVOQ 08/19/10*JB UPDATED IVOQ 08/20/10*JB *TR