NHTSA Complaint #10342528 — 2003 FORD FOCUS ELECTRICAL SYSTEM

Complaint Details

ODI Number	10342528
Vehicle	2003 FORD FOCUS
Component	ELECTRICAL SYSTEM
Date of Incident	November 28, 2007
Date Filed	July 11, 2010
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

IN 2007, TWO WEEKS AFTER PURCHASING A 2003 FORD FOCUS I WAS LEFT STRANDED ON A SUNDAY EVENING IN BLIZZARD LIKE CONDITIONS IN ANCHORAGE ALASKA AFTER THE IGNITION ON THE FOCUS SUDDENLY STOPPED WORKING. THERE WAS NO WARNING PRIOR TO THE PART FAILURE THAT THERE WAS ANY PROBLEM, THE VEHICLE OPERATED PERFECTLY ONE MOMENT, THEN I WAS UNABLE TO EVEN TURN THE IGNITION KEY THE SECOND. I ULTIMATELY HAD TO HAVE THE VEHICLE TOWED TO A DEALERSHIP FOR THE PART TO BE REPLACED WITH A NEW BUT UNIMPROVED IGNITION (THAT MAY FAIL AGAIN - AGAIN STRANDING ME - PERHAPS IN A LESS POPULATED AREA). ADDITIONALLY, MY FIANCEE HAS A 2000 FORD FOCUS WHOSE IGNITION FAILED ON HIM TONIGHT - ALSO STRANDING HIM. THE FACT THAT THE IGNITION FAILS WITHOUT NOTICE IS DANGEROUS AND LEAVES THE OPERATOR OF THE VEHICLE IN AN UNSAFE SITUATION. *TR

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