NHTSA Complaint #10342304 — 2002 BUICK RENDEZVOUS

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE THE VEHICLE WAS IDLE, THE VEHICLE WARNING LIGHTS CAME ON AND WITHIN A FEW MINUTES THE CHECK ENGINE LIGHT ILLUMINATED. SHE CHECKED THE OWNERS MANUAL AND IT STATED THAT THE FAILURE WAS CAUSED BY A HIGH ENGINE TEMPERATURE. SHE DROVE THE VEHICLE A SHORT DISTANCE AND PARKED IT. WHEN SHE DROVE THE VEHICLE TO A LOCAL REPAIR SHOP THE MECHANIC ADVISED HER THAT A GASKET NEEDED TO BE REPLACED. SHE WAS NOT SURE WHAT TYPE OF GASKET SINCE THE VEHICLE WAS NOT REPAIRED. THE MECHANIC ADVISED HER TO CONTINUE ADDING COOLANT SINCE SHE COULD NOT AFFORD TO REPAIR THE VEHICLE. ON JULY 8, 2010 SHE STATED THAT THE LOW OIL PRESSURE LIGHT CAME ON. SHE TOOK HER VEHICLE TO AN AUTHORIZED DEALER AND WAS ADVISED THAT THE INTAKE MANIFOLD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE WAS 77,000.