NHTSA Complaint #10342188 — 2005 FORD TAURUS

TL*THE CONTACT OWNS A 2005 FORD TAURUS. THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 40 TO 45 MPH WHEN THE RPMS INCREASED EXCESSIVELY. THE BRAKES WERE ENGAGED SEVERAL TIMES BEFORE THE VEHICLE CAME TO A STOP. THE IDENTICAL FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE CRUISE CONTROL CABLE INTERFERENCE WITH THE ACCELERATOR PEDAL. THE CRUISE SYSTEM NEEDED TO BE REPLACED FOR $600.00. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND WAS INFORMED THAT THE REPAIR COST WAS $180. THE VEHICLE WAS BEING REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. UPDATED 9/13/10 *CN THE CONSUMER STATED WHILE HIS WIFE WAS DRIVING, THE ENGINE WENT INTO A HIGH ACCELERATION MODE AND LOCKED UP. SHE REMOVED HER FOOT FROM THE ACCELERATOR PEDAL AND APPLIED THE BRAKES. THE CONSUMER STATED HE BANGED ON THE ACCELERATOR PEDAL WHICH FINALLY BROKE LOOSE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND UPON INSPECTION, IT WAS DETERMINED THE VEHICLE HAD A FAULTY CRUISE CONTROL CABLE THAT NEEDED TO BE REPLACED AT A COST OF $600.00. UPDATED 09/15/10*JB UPDATED 09/10/12. *JB