NHTSA Complaint #10342056 — 1998 DODGE GRAND CARAVAN

TL*THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT STATED THAT IN OCTOBER 2009, ALL OF THE GAUGES AND LIGHTS ON THE INSTRUMENT PANEL BEGAN TO FAIL. THE FAILURE OCCURRED INTERMITTENTLY AND BECAME PROGRESSIVELY WORSE OVER TIME. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT DIAGNOSTIC CODE P1689 CAUSED THE FAILURE TO OCCUR. THE MECHANIC STATED THAT DODGE IS AWARE OF THE FAILURE; HOWEVER, THERE WAS NOTHING THEY COULD DO ABOUT IT. CHRYSLER WAS ALSO CONTACTED AND STATED THAT IT WAS "NOT THEIR PROBLEM, BUY A NEW CAR." THE FAILURE MILEAGE WAS APPROXIMATELY 155,000. THE CURRENT MILEAGE WAS APPROXIMATELY 157,000. THE VIN WAS UNKNOWN.