NHTSA Complaint #10341814 — 2006 FORD FUSION

TL*THE CONTACT OWNS A 2006 FORD FUSION. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION. HE HAD TO USE THE SPARE KEY TO LOCK AND UNLOCK THE DOORS. SINCE THE KEY WAS STUCK IN THE IGNITION HE LEFT IT THERE. EVENTUALLY THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE DEALER WAS CONTACTED AND STATED THAT THEY COULD REPLACE THE KEY FOR $180.00 AT THE OWNERS EXPENSE OR REPLACE THE ENTIRE SHIFT ASSEMBLY FOR APPROXIMATELY $500.00. THE DRIVERS SIDE DOOR HANDLE WAS ALSO DEFECTIVE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 92,000.