NHTSA Complaint #10341713 — 1997 FORD E-350 ENGINE AND ENGINE COOLING:COOLING SYSTEM

Complaint Details

ODI Number	10341713
Vehicle	1997 FORD E-350
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM
Date of Incident	June 30, 2010
Date Filed	July 6, 2010
Mileage	113,265 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

MY 97 FORD CLUB WAGON HEATER LINES TO THE REAS HEATER DISINTEGRATED. I FOUND THE LEAK AND DISCONNECTED THE LINES TO FIND THEM DETERIORATED 3/4 THE LENGTH. I KEPT THE LINES FOR INSPECTION. CONTACTING FORD THEIR RESPONSE WAS THAT THEY HAD NO INFORMATION OR RECALL ON THIS PROBLEM WITH A VEHICLE THIS OLD. MY FRIEND [XXX] , PASTOR AT CHURCH OF[XXX] , FREEPORT, ILLINOIS WAS NOT AS FORTUNATE. THE 97 FORD VAN THE CHURCH USES HAD LEAKED ENOUGH COOLANT OUT UNNOTICED THAT THEY ALMOST RUINED THE ENGINE FROM OVER-HEATING. THERE SHOULD BE A WARNING TO ALL VAN OWNERS TO WATCH FOR CORROSION AND LEAKS SO THEY DO NOT RUIN ENGINES AND A SOLUTION SHOULD BE GIVEN BY FORD MOTOR COMPANY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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