NHTSA Complaint #10341000 — 2008 FORD TAURUS

TL*THE CONTACT OWNS A 2008 FORD TAURUS. WHILE DRIVING APPROXIMATELY 3 MPH THE RPMS INCREASED AND THE VEHICLE WOULD ACCELERATE OVER 30 MPH. HE STATED THAT THE FAILURE OCCURRED ONE WEEK AFTER THE VEHICLE WAS PURCHASED. THE CONTACT STATED THAT HE IMMEDIATELY DROVE THE VEHICLE BACK TO THE DEALER AND THE COMPUTER WAS REPROGRAMMED; HOWEVER, THE FAILURE OCCURRED EIGHT TIMES. THE CONTACT STATED THAT ON TWO OCCASIONS THE VEHICLE WAS TAKEN TO THE DEALER AND A FORD EVENT DATA RECORDER WAS PLACED IN THE VEHICLE. THE EVENT DATA RECORDER WAS INSTALLED INCORRECTLY AND DID NOT DETECT ANY FAILURES. HE STATED THAT THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE RECURRED ON JUNE 30, 2010 WHILE DRIVING 35 MPH. THE BRAKES WERE ENGAGED AND THE CONTACT WAS FORCED TO SHIFT INTO NEUTRAL GEAR. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED TO TAKE THE VEHICLE BACK TO THE DEALER SO THAT THEY COULD DIAGNOSE THE FAILURE AGAIN. THE CONTACT HAS REQUESTED TO HAVE A FORD ENGINEER TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 13,600.