NHTSA Complaint #10340975 — 2004 MITSUBISHI GALANT

BEGAN HAVING TROUBLE WITH BOTH REAR WINDOWS. THE WINDOWS WOULD INTERMITTENTLY BECOME UNRESPONSIVE TO CONTROLS BOTH AT THE DRIVER SEAT AND THE CONTROLS ON THE DOORS. BROUGHT THE CAR IN BEFORE THE WARRANTY EXPIRED (4 YRS, 8 MOS) TO GET WINDOWS REPAIRED, DEALER COULD NOT DUPLICATE THE ERRORS AND DID NOT DO ANY SERVICE ON THE CAR. SIX MONTHS LATER (AFTER WARRANTY EXPIRED), THE REAR, PASSENGER SIDE POWER WINDOW WENT COMPLETELY DOWN ON ITS OWN (I HAD NOT TOUCHED WINDOW CONTROLS). WHILE I WAS DRIVING MY CAR AND WOULD NOT GO BACK UP. INDEPENDENT GARAGE HAD TO REMOVE DOOR PANEL AND SEVER THE CONTROLS IN ORDER TO GET THE WINDOW UP; THEN HAD TO WEDGE THE WINDOW WITH A BLOCK TO KEEP IT UP UNTIL PARTS COULD BE ORDERED. IF ANY PETS OR CHILDREN HAD BEEN IN THE CAR WHEN THE WINDOW FIRST WENT DOWN, THEY COULD HAVE EASILY GONE OUT THE WINDOW. *TR