NHTSA Complaint #10340920 — 2010 FORD FUSION

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10340920
Vehicle	2010 FORD FUSION
Component	SEATS
Date of Incident	June 30, 2010
Date Filed	July 1, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE 2010 FORD FUSION HAS POORLY DESIGNED DRIVER/PASSENGER HEAD RESTRAINTS. I, OF HEIGHT 5'7", TEST DROVE ONE YESTERDAY, AND GOT NO FURTHER THAN 0.25 MILES BEFORE NEEDING TO PARK. THE HEADREST IS ANGLED FORWARD, CAUSING EXCESSIVE NECK STRAIN, AND THERE IS NO WAY TO ADJUST ITS TILT TO A MORE VERTICAL POSITION. I DID SUBSEQUENTLY COMPLETE THE TEST DRIVE, ALBEIT WITH FREQUENT BODILY ADJUSTMENTS. DRIVING THIS VEHICLE WITH PROPER POSTURE IS IMPOSSIBLE WITH THESE HEAD RESTRAINT DESIGN. PS: THE LINK BELOW FOR EMAILING THE NHTSA IS BROKEN. HTTP://WWW.NHTSA.GOV/NHTSA-DPMEXTN/JSP/EMAIL/EMAIL_NHTSA.JSP. *TR

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#11097142 — May 21, 2018 — THE METAL PART UNDER THE DRIVER SIDE SEAT BROKE CAUSING THE SEAT TO BE SOME DETACHED.

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