NHTSA Complaint #10340875 — 2001 CHRYSLER SEBRING

ON FRIDAY JUNE 11, 2010, I WAS INVOLVED IN AN AUTOMOBILE ACCIDENT. MY CAR, A CHRYSLER 2001 SEBRING LXI FAILED TO STOP WHEN THE BRAKES WERE APPLIED. I STEERED THE CAR AWAY FROM REAR-ENDING THE VEHICLE IN FRONT OF ME AVOIDING A CRASH. HOWEVER, I STEERED MY CAR BETWEEN TWO LANES OF STATIONARY TRAFFIC.WHILE GOING INTO TRAFFIC EXITING OFF HIGHWAY 270. I TRIED TO APPLY THE BRAKES BUT THE CAR WOULDN'T STOP. THE ENGINE REVVED UP AND THE CAR WOULDN'T STOP. MY CAR MADE CONTACT WITH A MINI VAN. MY PASSENGER SIDE VIEW MIRROR STRUCK THE MINI VAN CAUSING DAMAGE TO BOTH THE MINI VAN AND MY CAR. I CONTACTED MY INSURANCE COMPANY IMMEDIATELY. THE DRIVER OF THE MINI VAN AND I EXCHANGED INFORMATION AND I CALLED A TOW TRUCK TO TOW MY CAR TO MY HOME. THE FOLLOWING WEDNESDAY JUNE 16, 2010.. FARMERS INSURANCE ADJUSTER PAUL GALLAGHER CONTACTED ME. I RECEIVED A RENT-A-CAR FROM ENTERPRISE LEASING. TODAY, JUNE 16, I CONTACTED THE CHRYSLER COPORATION TO VOICE MY COMPLAINT AND I WAS TOLD THAT A CONTACT INVESTIGATOR WOULD CONTACT ME WITHIN 3 DAYS. I TOLD THEM I NEED AUTHORIZATION FOR A RENT-A-CAR WHILE THEY INVESTIGATE THE CRASH. I ASKED THAT A SUPERVISOR CONTACT ME TO ADVISE ABOUT THE RENT-A-CAR. SHORTLY AFTER, I WAS CONTACTED BY THE SUPERVISOR AND HE TOLD ME TO GET MY CAR FIXED AND I WOULD NOT RECEIVE ANY ASSISTANCE FROM CHRYSLER. I WENT ONLINE AND CONTACTED YOUR AGENCY AND FOUND THAT CHRYSLER KNEW THAT MY 2001 CHRYSLER SEBRING LXI, WAS ON THE RECALL LIST SINCE NOVEMBER 2000. I WOULD LIKE YOUR ASSISTANCE WITH THIS MATTER BECAUSE MY GRANDDAUGHTER, THE DRIVER OF THE MINI VAN, AND MYSELF COULD HAVE BEEN SERIOUSLY HURT. I NEED COOPERATION FROM CHRYSLER CORPORATION. I WILL CONTACT MY ADJUSTER TO INFORM HIM OF THE RECALL NOTICE THAT I DISCOVERED ON YOUR WEBSITE. I'M AFRAID TO DRIVE THAT CAR AND MY CAR ONLY HAS 68,000 MILES AND IS IN MINT CONDITION. I HAVE RECORDS OF EVERY OIL CHANGE AND OTHER REPAIRS THAT HAVE BEEN MADE. I NEED HELP. *TR