NHTSA Complaint #10340837 — 2006 FORD EXPLORER

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10340837
Vehicle	2006 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	June 29, 2010
Date Filed	June 30, 2010
Mileage	54,172 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

VEHICLE TRANSMISSION STAYS STUCK IN PARK. AFTER HAVING THE SHIFTER ASSEMBLY REPLACED TWICE ON WARRANTY, THE PROBLEM HAS COME BACK YET AGAIN. NOW NOT ONLY DO WE HAVE TO WRESTLE WITH THE SHIFTER TO GET IT INTO GEAR, IT NOW LUNGES VIOLENTLY WHEN SHIFTING INTO REVERSE OR DRIVE. THE DEALERSHIP REFUSED TO REPAIR UNDER CUSTOMER SATISFACTION PROGRAM #09B11 SAYING OUR VIN WAS NOT PART OF THAT RECALL. *TR

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