NHTSA Complaint #10340782 — 2007 CHEVROLET IMPALA

ABS & TRACTION CONTROL SERVICE LIGHT KEPT COMING ON AND I TOOK IT TO DEALERSHIP FOR SERVICE AND THEY TOLD ME IT WAS THE HUB ASSEMBLY FOR THE LEFT SIDE DRIVER SIDE THAT WAS COVERED UNDER WARRANTY AND THAT I NEEDED TO REPLACE MY FRONT ROTORS AND BRAKE PADS (I WASN'T HAVING ANY PROBLEMS WITH MY BRAKES BUT BECAUSE THEY SAID THEY NEEDED REPLACING I WENT ALONG WITH IT). AFTER REPAIRS WERE COMPLETED AND MY VEHICLE "ROAD-TESTED", I PICKED UP MY CAR AND AFTER LEAVING THE DEALERSHIP, BOTH THE ABS AND TRACTION SERVICE LIGHT CAME ON AGAIN AND I CALLED AND THEY SCHEDULED ME IN FOR AN APPT. 2 DAYS LATER. THEY COULDN'T FIND THE PROBLEM SO THEY CALLED AND TOLD ME THAT THEY NEEDED TO DIG DEEPER AND KEEP MY CAR OVERNIGHT AND THAT I WOULD NOW BE CHARGED A DIAGNOSTIC FEE TO DIAGNOSE THE PROBLEM UP TO $100. MY SERVICE 2 DAYS PRIOR COST $224.90 SO I WAS A LITTLE SKEPTICAL BUT I NEEDED TO KNOW WHAT THE PROBLEM WAS SO I AGREED. I RECEIVE A PHONE CALL TODAY STATING THAT IT IS A WIRE IN THE HARNESS THAT'S CAUSING THE PROBLEM AND IT WOULD BE ANOTHER $250.00 TO FIX. I CHECK THE INTERNET TO FIND OUT MORE INFORMATION AND NOT ONLY HAS THIS HAPPENED TO ME BUT TO SEVERAL OTHERS AND OBVIOUSLY THIS IS A MANUFACTURER DEFECT AND SHOULD BE COVERED AND HOW DO I KNOW THAT THE DEALERSHIP DIDN'T CAUSE THE PROBLEM/DEFECT BY DIGGING DEEPER TO FIND OUT WHY THE SERVICE LIGHTS WERE COMING ON AND DAMAGED THE WIRE. *TR