NHTSA Complaint #10339957 — 2004 SATURN ION

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHEN DRIVING AT 10 MPH EXITING A RAMP OR ATTEMPTING A TURN, THE STEERING WOULD BECOME EXTREMELY STIFF AND DIFFICULT TO STEER. THE CONTACT STATED THE FAILURE BECAME PROGRESSIVELY WORSE AND WOULD OCCUR ON A DAILY BASIS. THE VEHICLE WAS PREVIOUSLY TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DUPLICATED. ON A LATER DATE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE HE WAS ADVISED THAT THERE WAS AN ELECTRIC BASE AND IN ORDER TO MAKE REPAIRS, THE ENTIRE STEERING COLUMN WOULD NEED TO BE REPLACED. THE VEHICLE WAS SERVICED YET THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER NOR WERE THERE ANY FURTHER REPAIRS. THE FAILURE MILEAGE WAS 30, 000 AND THE CURRENT MILEAGE WAS 40,500.