NHTSA Complaint #10339884 — 2007 HONDA CIVIC

I CURRENTLY OWN A 2007 HONDA CIVIC HYBRID. THE HONDA CIVIC HYBRID RELIES ON THE HYBRID BATTERIES (IMA BATTERIES) TO POWER THE VEHICLE DURING ACCELERATIONS AND ON A NORMAL BASIS THE BATTERIES ARE RECHARGED DURING VEHICLE DECELERATIONS. THE ISSUE I AM HAVING HAS BEEN GOING ON FOR OVER A YEAR WITH NO SUPPORT TO FIX THE ISSUE FROM HONDA. THE CHARGE IN MY IMA BATTERIES IS ALWAYS 0-2 BARS (I HAVE PHOTOS SHOWING THIS) WHICH CAUSES THE VEHICLE TO HAVE VERY LIMITED ACCELERATION. ADD THE A/C BEING ON NOW IN THE SUMMER AND THE CAR IS BASICALLY USELESS. ALSO, WHEN THE SYSTEM (VEHICLE COMPUTER) SEES THAT THE IMA BATTERIES ARE LOW OR EMPTY IT FORCES THE ENGINE TO RECHARGE THE BATTERIES WHEN THE VEHICLE IS STOPPED ,WHICH IS NOT A 'NORMAL' OPERATION. WHEN THE SYSTEM GOES INTO A 'FORCED' RECHARGE IT COMMANDS THE ENGINE TO GO TO A HIGHER RPM TO CHARGE THE BATTERIES WHEN YOU ARE STOPPED THIS IN TURN CAUSES THE VEHICLE TO JUMP OR LURCH FORWARD WHEN YOU RELEASE THE BRAKE PEDAL. THIS ALSO CONCERNS ME SINCE YOU NEED TO ENSURE YOU LEAVE ENOUGH SPACE BETWEEN YOU AND THE CAR IN FRONT OF YOU AND ESPECIALLY LEAVE SPACE IF YOU ARE BEHIND A PEDESTRIAN CROSSWALK. I HAVE CONTACT ALL THE HONDA DEALERS IN THE EAST VALLEY AND THEY TELL ME THE SAME STORY. THE ALL AGREE THAT BATTERIES SHOULD NEVER BE AT ZERO AND THE CAR SHOULD NOT JUMP/LURCH FORWARD, BUT UNLESS THE IMA LIGHT GOES ON IN THE DASHBOARD (P07AF BATTERY DETERIORATION CODE FOR HONDA) THERE IS NOTHING WRONG AND THERE IS ANYTHING THEY CAN DO. IN SUMMARY, DUE TO THE EXCESSIVE HEAT WE HAVE IN ARIZONA THE IMA BATTERIES IN THE HONDA CIVIC HYBRID TO FAIL CAUSING LIMITED/LOW ACCELERATION AND THE VEHICLE TO JUMP FORWARDS DURING A STOP. *TR