NHTSA Complaint #10339783 — 2007 HONDA CIVIC

MY 2007 HONDA CIVIC BEGAN HAVING A LOUD SOUND COMING FROM THE DRIVERS REAR WHEEL. UPON LOOKING ON THE INTERNET I FOUND A SAFETY RECALL NOTICE FROM HONDA - SERVICE BULLETIN # 07-055 FOR REAR ABS WHEEL SPEED SENSOR AND O-RING INSPECTION. IT STATED THAT SOME SENSORS WERE NOT INSTALLED PROPERLY AND WATER MAY ENTER THE HUB ASSEMBLY DAMAGING THE WHEEL BEARINGS. IN AREAS WHERE ROAD SALT IS USED, THE WHEEL BEARINGS MAY CORRODE, WHICH MAY RESULT IN THE WHEEL FALLING OFF. I LIVE IN AN AREA WHERE ROAD SALT IS USED. MY VEHICLE VIN NUMBER WAS LISTED WITHIN THE RANGE OF POTENTIALLY EFFECTED VEHICLES ON THE RECALL, BUT I NEVER RECEIVED A RECALL NOTICE. I CONTACTED HONDA CUSTOMER SERVICE, EXPLAINED THAT MY CAR HAS THE WHEEL BEARING ISSUE AS STATED IN THE RECALL. THEY STATED THAT MY VEHICLE WAS NOT EFFECTED AND ONLY CERTAIN VEHICLES IN THE NOTICE WERE EFFECTED, NOT ALL VINS LISTED. THEY STATED MY VEHICLE WOULD NOT BE COVERED UNDER THE RECALL EVEN IF MY VEHICLE HAS THE DEFECT. I TOOK MY VEHICLE TO A SERVICE REPAIR CENTER WHICH CONFIRMED THAT MY REAR WHEEL BEARING WAS BAD AND CORRODED. THE CAR IS ONLY 3 YEARS OLD AND THIS SHOULD NOT HAVE OCCURRED. I HAD THE EXACT PROBLEM AS STATED IN THE RECALL AND FEEL THAT HONDA SHOULD EXPAND THE RECALL TO INCLUDE ALL THE VEHICLES THEY HAVE LISTED IN THE RECALL NOTICE. IT'S OBVIOUS MORE VEHICLES ARE EFFECTED THAN THEY THOUGHT. IF THEY LIST A RANGE OF VIN NUMBERS THAN THEY SHOULD CHECK ALL ON THE LIST, NOT JUST PICK AND CHOOSE WHICH ONES THEY THINK MIGHT HAVE THE PROBLEM. *TR