NHTSA Complaint #10339616 — 2000 NISSAN QUEST

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10339616
Vehicle	2000 NISSAN QUEST
Component	ELECTRICAL SYSTEM
Date of Incident	June 2, 2010
Date Filed	June 23, 2010
Mileage	172,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

AS I WAS DRIVING ON CITY STREET, MY CAR STARTED ACCELERATING ON ITS OWN. WHEN I SHIFTED INTO NEUTRAL, THE RPM SHOT UP TO 4-5000. THE BREAKS WERE TOO HARD AND FAILED TO STOP THE CAR UNTIL IT WAS IN NEUTRAL. THE MECHANIC FOUND THE ORIGIN OF THE PROBLEM IN A FAULTY CRUISE CONTROL. EVENTUALLY THE NISSAN DEALERSHIP DISCONNECTED THE CRUISE CONTROL. THIS HAPPENED LAST WEEK AND SO FAR I HAVE NOT EXPERIENCED ANY OTHER PROBLEM. DEALERSHIP BELIEVES THAT THIS WAS A FAILURE OF AN ELECTRONIC COMPONENT AS A NORMAL WEAR AND TEAR. I DISAGREE, SINCE THE PROBLEM ALSO CAUSED THE MOTOR MOUNTS TO CRACK AND I HAD TO REPAIR THOSE. *TR

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