NHTSA Complaint #10339551 — 2002 DODGE DURANGO ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10339551
Vehicle	2002 DODGE DURANGO
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	June 10, 2010
Date Filed	June 22, 2010
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED WHEN DRIVING BELOW 50 MPH WITH THE AIR CONDITIONING ACTIVATED, THE VEHICLE WOULD CONTINUOUSLY OVERHEAT. THE CONTACT STATED THE HEAD GASKET WAS DEFECTIVE AND CAUSING THE FAILURE BUT THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER. THE DEALER ADVISED THE VEHICLE WOULD NEED TO BE DIAGNOSED AT THE OWNER'S EXPENSE BEFORE ANY REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 90,000.

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