NHTSA Complaint #10339519 — 2000 MERCEDES BENZ S CLASS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10339519
Vehicle	2000 MERCEDES BENZ S CLASS
Component	ELECTRICAL SYSTEM
Date of Incident	June 18, 2010
Date Filed	June 22, 2010
Mileage	136,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

INSTRUMENT CLUSTER ON 2000 MY MERCEDES BENZ S500 ILLUMINATION FAILED. CANNOT SEE GAUGES NOR ODOMETER. AN OBVIOUS SAFETY HAZARD. BOTH DEALER AND M-B USA DENY COVERAGE UNDER THEIR 10-YEAR WARRANTY EXTENSION FOR THIS SPECIFIC ISSUE. THE CAR WAS PLACED IN SERVICE IN 12/99 AND WAITED FOR 10 YEARS AND 6 MONTHS BEFORE FAILURE. FORMERLY KNOWN FOR DURABILITY AND RELIABILITY OVER MANY YEARS, THE COMPANY IS NOW UNWILLING TO STAND BEHIND THEIR DEFECTIVE PRODUCT. THIS IS A SAFETY ISSUE. WHY WOULD THERE BE ANY TIME LIMIT ON A KNOWN SAFETY FAILURE? *TR

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