NHTSA Complaint #10339469 — 2009 GMC ACADIA STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

Complaint Details

ODI Number	10339469
Vehicle	2009 GMC ACADIA
Component	STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
Date of Incident	June 20, 2010
Date Filed	June 22, 2010
Mileage	19,934 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THE HYDRAULICS ON MY TAILGATE FAILED SUDDENLY. I ALWAYS USE THE POWER LIFTGATE TO OPEN MY TAILGATE, BUT THIS TIME WHEN IT REACHED THE TOP, THE TAILGATE SUDDENLY DROPPED SEVERAL INCHES, WHEN THE GAS STRUTS SHOULD HAVE TAKEN OVER THE WEIGHT OF THE TAILGATE. I WAS STANDING UNDER THE TAILGATE AT THE TIME WHEN IT HAPPENED, AND IT HIT ME ON THE HEAD, BEFORE THE POWER LIFTGATE TOOK OVER AGAIN TO CLOSE THE LIFTGATE . IN MANUAL MODE, THE GAS STRUTS DON'T FUNCTION AT ALL NOW. MY VEHICLE IS 21 MONTHS OLD. IT IS BOOKED INTO A DEALERSHIP TO INVESTIGATE THE FAILURE. *TR

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