NHTSA Complaint #10336975 — 2003 AUDI A6

2003 AUDI A6. CONSUMER WRITES IN REGARDS TO FUEL LEVEL SENSOR DAMAGED DUE TO RECALL REPAIR *TGW THE CONSUMER STATED HE COMPLIED WITH THE RECALL AND TOOK HIS VEHICLE TO THE AUDI DEALER. THE DEALER FILLED THE GAS TANK; IN ACCORD WITH THE LETTER FROM AUDI. UNFORTUNATELY, AS THE CONSUMER DROVE THE 70 MILES BACK HOME, THE FUEL LEVEL DECREASED TO LESS THAT 1/4 AND THE WARNING LIGHT CAME ON. SINCE THEN, THE WARNING LIGHT COMES ON AND GOES OFF WITHOUT REGARD TO HOW MUCH FUEL IS IN THE TANK. THE CONSUMER ALSO STATED HE SMELLED GASOLINE PARTICULARLY IN THE MORNING TIME WHEN HE WENT TO HIS GARAGE. HE STATED HE WAS NOT ABLE TO RELY ON THE FUEL GAUGE BECAUSE IT SOMETIMES SHOWED FULL WHEN IT WAS LESS THAN 1/4 OF A TANK. THE CONSUMER STATED HE HAS RAN OUT OF GAS TWICE, ON A COUNTRY ROAD IN MID-WINTER. AFTER MAKING DOZENS OF FRUSTRATING CALLS TO AUDI, THEY FINALLY ARRANGED TO HAVE THE PROBLEM LOOKED AT. THE DEALER STATED THEY DIDN'T HAVE THE PART THEY NEEDED TO REPAIR THE DEFECT AND THEY WOULD CALL WHEN THE PART ARRIVED. THEY ESTIMATED THE REPAIR AT $483.64. THE CONSUMER STATED HE STILL HAS NOT HEARD FROM THE DEALER. THE CONSUMER STATED HE TOOK HIS VEHICLE TO THE DEALER WITH NO FUEL GAUGE PROBLEMS AND IT WAS RETURNED TO HIM WITH PROBLEMS. *JB