NHTSA Complaint #10336571 — 2008 NISSAN VERSA

WE OWN A 2008 NISSAN VERSA. IT CURRENTLY ONLY HAS 9,400 MILES ON IT. WHEN DRIVING IT THERE IS A "POPPING" FEEL UNDERNEATH THE FLOORBOARDS/ IN THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP 2-26-09 WHERE THEY REPLACED BOTH UPPER STRUT BEARINGS AND COMPLETED A FRONT WHEEL ALIGNMENT. AGAIN, THE VEHICLE EXHIBITED THE SAME ISSUES AND ON AUGUST 5, 2009 BOTH UPPER STRUT BEARINGS WERE REPLACED AND ANOTHER ALIGNMENT WAS COMPLETED. WE TOOK THE VEHICLE TO THE DEALERSHIP AGAIN YESTERDAY WITH THE SAME COMPLAINT. THIS TIME THEY SAY THEY CAN'T "HEAR" IT (YOU CAN'T HEAR IT, BUT YOU CAN FEEL IT), SO THEY DIDN'T DO ANYTHING. THEY REFUSED TO EVEN PUT IT UP ON THE LIFT TO TAKE A LOOK AT THE ASSEMBLY SINCE THEY COULDN'T "HEAR" ANYTHING. AFTER DOING RESEARCH, WE ARE SEEING THIS SAME COMPLAINT ON MANY DIFFERENT WEBSITES. NISSAN NEEDS TO FIX THESE VEHICLES. ONE LISTED ON THIS SITE WAS INVOLVED IN AN ACCIDENT APPARENTLY DUE TO THE STRUT FAILURE. *TR