NHTSA Complaint #10336235 — 2004 SATURN ION STEERING

Complaint Details

ODI Number	10336235
Vehicle	2004 SATURN ION
Component	STEERING
Date of Incident	April 25, 2010
Date Filed	June 14, 2010
Mileage	175,525 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

WHILE DRIVING ON THE HIGHWAY AT 70 MPH THE POWER STEERING WARNING LIGHT CAME ON AND THE ELECTRICAL POWER STEERING QUIT WORKING AND THE STEERING BECAME EXTREMELY STIFF. FORTUNATELY THE VEHICLE WAS GOING STRAIGHT AND NOT ON A TURN SINCE WE WERE DRIVING THROUGH THE MOUNTAINS. WHEN THE VEHICLE WAS SHUT OFF THE POWER STEERING APPARENTLY RESET ITSELF AND THE VEHICLE WORKED FINE FOR THE NEXT 20 MILES WHERE IT HAPPENED AGAIN. IT'S BECOMES MANUAL STEERING. IT IS THE ONLY VEHICLE WE HAVE AND IT IS USED TO DRIVE 17 MILES ONE WAY TO WORK SIX TIMES A WEEK. IT HAPPENS AT LEAST TWICE A DAY. THE DEALER WANTS A FORTUNE TO FIX SOMETHING THAT SHOULD BE ON A RECALL. *TR

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