NHTSA Complaint #10336181 — 2009 TOYOTA CAMRY

TL* THE CONTACT OWNS A 2007 TOYOTA CAMRY. THE CONTACT STATED THAT DURING HEAVY RAINS, SHE WOULD OBSERVE LARGE PUDDLES OF WATER IN THE FRONT DRIVER AND PASSENGER'S SIDE CARPET. THE DEALER ADVISED THAT THE CONTACT DROVE OVER A PUDDLE AND INSTALLED FLOOR PANEL BODY PLUGS TO CORRECT THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE HE FOUND THAT THE A/C DRAIN WAS CLOGGED WITH POLLEN AND DEBRIS. THE DEALER SERVICED THE VEHICLE ACCORDINGLY YET THE FAILURE RECURRED AT THE NEXT HEAVY RAIN. THE FAILURE MILEAGE WAS 41,585 AND THE CURRENT MILEAGE WAS 46,222.