NHTSA Complaint #10335964 — 2005 FORD FREESTYLE

2005 FORD FREESTYLE SURGES SINCE ABOUT 20,000 MILES. NOW HAS 100,000 AND SURGING AROUND 5 FEET, MOSTLY IN AND OUT OF PARKING OR IN STOP/GO TRAFFIC. MY CAR LUNGED APRROX. 5 FEET BACKWARDS AND ALMOST HIT LADYAS I WAS PULLING OUT OF PARKING SPACE AT GROCERY STORE; SHE SCREAMED, JUMPED, AND YELLED AT ME (UNDERSTANDABLE). I WOULD HAVE HIT HER IF MY FOOT WAS NOT ON THE BRAKE. NO DEALER COULD FIND THE PROBLEM FROM 2006 UNTIL NOW, 2010. FORD HAS OFFERED NO HELP OR RECALL ON THIS "THROTTLE BODY" PROBLEM. NOR DID THEY OFFER ANY HELP ON THE POOR DESIGN OF THE DOUBLE BACK SEAT THAT GETS STUCK IN THE UP POSITION AND WILL NOT LIE DOWN. THEY "NEGOTIATED" A $400 COST TO FIX DOWN FROM $1,000, EVEN THOUGH FORD HAS A PAPER ON THIS PROBLEM. AT 99,000 MILES, NOW THE DEALER REPORTS I NEED NEW THROTTLE BODY ASSEMBLY; TRANSMISSION PAN IS WET; A/C COMPRESSOR LEAKING AND NEEDS REPLACING. I DROVE MY 240 DL VOLVO FOR 10 YRS/340,000 MILES. I HAVE HAD ALL OF MY SERVICES AND OIL CHANGES. THERE SHOULD BE NO REASON THIS CAR IS FALLING APART LIKE THIS. I WAS A COURT REPORTER FOR 25 YEARS. HOW CAN FORD NOT BE RESPONSIBLE FOR REPLACING PARTS AND GRATUITOUSLY DOING PROPER SERVICE TO CORRECT THEIR POOR DESIGN, ESPECIALLY WHEN IT INVOLVES PRODUCTS LIABILITY PROBLEMS FOR FORD? WILL THEY BECOME ANOTHER TOYOTA BEFORE TAKING RESPONSIBILITY? I HAVE NEVER RECEIVED ONE PIECE OF PAPER WARNING ME ABOUT THE THROTTLE BODY PROBLEM, WHICH I VIEW AS QUITE SERIOUS; AND I KNOW THE LEGAL OUTCOME IF SOMEONE IS INJURED OR KILLED. THIS LEADS ME TO BELIEVE THAT FORD HAS A WEAK LEGAL ADVISORY COMMITTEE OR PERHAPS A LEGAL LIABILITY DEPT. THAT MAY DESIRE TO KNOW ABOUT THE PROBLEMS BEFORE THEY HAVE TO DEFEND THEM IN COURT. SOMETHING DOES NOT MAKE SENSE TO ME HERE. VERY DISAPPOINTED AND WILL NOT BUY ANOTHER FORD. *TR