NHTSA Complaint #10335812 — 2007 PONTIAC G5

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10335812
Vehicle	2007 PONTIAC G5
Component	STEERING
Date of Incident	May 7, 2010
Date Filed	June 11, 2010
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

THE POWER STEERING FAILURE LIGHT COMES ON AS WELL AS ALL THE OTHER WARNING LIGHTS AND GAUGES QUIT WORKING WHILE DRIVING WHICH MAKES IT A SAFETY CONCERN. WE HAVE RECEIVED A NOTICE FROM GM THAT THIS VEHICLE MIGHT HAVE A RECALL BECAUSE OF THE STEERING FAILURE BUT HAVE BEEN TOLD BY OUR PONTIAC DEALER AND GM THAT IT DOES NOT. THE VEHICLE HAS BEEN TO THE DEALER 3 TIMES IN THE LAST MONTH FOR THIS ISSUE. FIRST TIME, THE DEALER SAID THEY DIDN'T FIND ANYTHING. WITHIN A HALF HOUR OF LEAVING THE DEALERSHIP, THE CAR WAS BROUGHT BACK TO THE DEALER FOR THE SAME ISSUE. THE DEALER REPLACED THE ECM AND AFTER A FEW WEEKS THE ISSUE HAS RETURNED AND HAS BEEN A THE DEALER FOR A WEEK BUT THEY ARE UNABLE TO FIND PROBLEMS AND SEEM TO HAVE GIVEN UP. HAVE TALKED TO GM CUSTOMER SERVICE DURING THIS WHOLE TIME. *TR

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