NHTSA Complaint #10335739 — 2010 FORD FOCUS STEERING

Complaint Details

ODI Number	10335739
Vehicle	2010 FORD FOCUS
Component	STEERING
Date of Incident	June 9, 2010
Date Filed	June 10, 2010
Mileage	3,040 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	00

Consumer Description

DRIVING WITH MY FAMILY IN MY NEW FORD FOCUS 2010 AND THE STEERING WHEEL LOCK IS LIKE A STONE, I COULD NOT TURN EITHER TO THE RIGHT OR LEFT. IN THE INSTRUMENT PANEL APPEARED "ASSISTED STEERING FAILURE". FORTUNATELY FOR MY PASSAGE BY A QUIET ROAD AND I STOP. TURN OFF AND RESTART IT AND THE FAILURE DISAPPEARED, BUT LISTEN TO HUM TURN THE STEERING WHEEL. TAKE IT TO FORD DEALER AND ONLY RESET THE COMPUTER TO DELETE THE WITNESS OF FAULT AND TOLD ME THAT IS READY NOW. HOW CAN I DRIVE SAFELY AFTER THE LIVED? *TR

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