NHTSA Complaint #10335725 — 2000 TOYOTA 4RUNNER

2000 SPORT EDITION 4 RUNNER, ALL WORKING COMPONENTS AND FRAME ARE BADLY RUSTED. NOTHING CAN BE WORKED ON WITHOUT BREAKAGE OF PARTS AND BOLTS. THERE HAS BEEN A RECALL ON TACOMAS AND TUNDRAS FROM THE EAST COAST WHERE SALT IS USED ON THE ROADS. CUSTOMERS HAVE BEEN GIVEN REPLACEMENT FRAMES OR THEIR VEHICLES HAVE BEEN PURCHASED BACK FROM TOYOTA. OUR CAR IS FROM VERMONT AND NEW YORK WHERE I AM SURE THEY USED ROAD SALT AND THIS IS WHY THE UNTREATED FRAMES OF THESE VEHICLES CORRODED SO BADLY LIKE OUR 4 RUNNER. I BELIEVE TOYOTA SHOULD GIVE THE SAME OFFER FOR THE 2000 4 RUNNER. MY SON WORKED FOR TWO YEARS AND AT 18 YEARS OLD PURCHASED THIS VEHICLE FOR $9000.00. WE WERE CRUSHED WHEN WE REALIZED THE EXTENT OF RUST DAMAGE ON THE UNDERSIDE OF THIS VEHICLE. NOTHING CAN BE REPAIRED WITHOUT HUGE EXPENSE, AND EVERY THING ON THE UNDERSIDE OF THIS CAR NEEDS REPLACED. WHERE IS TOYOTA'S CUSTOMER CARE AND SATISFACTION NOW? *TR