NHTSA Complaint #10335424 — 2003 ACURA TL

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10335424
Vehicle	2003 ACURA TL
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	April 16, 2010
Date Filed	June 9, 2010
Mileage	88,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

PURCHASED USED ACURA TL3.2 FEB. 1, 2010. TRANSMISSION FAILED. SLIPPAGE IN 2ND AND 5TH GEAR. CAR UNSAFE TO DRIVE BECAUSE IN TRAFFIC WOULD NOT ACCELERATE BECAUSE OF SLIPPAGE. CONTACTED DEALERSHIP WHERE CAR WAS SOLD ORIGINALLY. REFUSED ANY ASSISTANCE. CALLED ACURA HOT LINE AND REFUSED ANY ASSISTANCE. CONTACTED 12 RELIABLE SOURCES REGARDING REPLACEMENT. CONTACTED 6 RELIABLE MECHANICS AND PAID FOR INSTALLATION OF REBUILT TRANSMISSION. SENT LETTER TO PRESIDENT OF CUSTOMER SERVICE AND TELEPHONE CALL PLACED TO ME ADVISING NO ASSISTANCE. INFERRED BECAUSE USED CAR NOT PURCHASED FROM ACURA DEALER AND INSTALLATION OF NEW REBUILT TRANSMISSION NOT DONE BY ACURA DEALERSHIP WOULD NOT OFFER ANY GOOD FAITH ASSISTANCE. BELIEVE RECALL SHOULD BE DONE ON THIS VEHICLE. ALREADY DID ONE ON 2ND GEAR AND ADDED SOMETHING REGARDING OIL AND REHEATING. ALSO TIMING BELT RECALL. RECALL ON 2ND GEAR OBVIOUSLY DID NOT WORK. WOULD ADVISE ANYONE NOT TO PURCHASE THIS MODEL VEHICLE!! PREVIOUSLY OWNED HONDA ACCORD AND ACURA INTEGRA EXCELLENT VEHICLES. 3,.2 TL NOT EXCELLENT VEHICLE MANUFACTURER NEEDS TO RECALL VEHICLES AND REIMBURSE CUSTOMERS FOR COST OF TRANSMISSIONS. *TR

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