NHTSA Complaint #10335394 — 2002 FORD WINDSTAR

THE ABS LIGHT ON THE DASHBOARD OF MY 2002 FORD WINDSTAR MINI-VAN IS ON ALL THE TIME. THE FORD DEALER TOLD ME THAT I WOULD HAVE TO REPLACE THE ABS MODULE FOR A PRICE OF $750.00 PLUS LABOR TO CORRECT THIS. THEN I RECEIVED A LETTER FROM FORD STATING A RECALL INVOLVING THE CRUISE CONTROL MECHANISM WAS NEEDED TO MAKE MY WINDSTAR SAFE FROM A POSSIBLE FIRE. I HAD FORD DO THE NO-COST FIX WHICH AMOUNTED TO A JUMPER WIRE WITH A FUSIBLE-LINK. HOWEVER, THIS DID NOT FIX THE EXISTING ABS PROBLEM. NOW, MY SPEEDOMETER IS NOT FUNCTIONING PROPERLY. I HAVE READ UP ON THIS PROBLEM AND FIND THAT MANY WINDSTAR MINI-VANS MANUFACTURED BETWEEN 1999 AND 2003 HAVE HAD SIMILAR PROBLEMS AND THEY ALL ARE RELATED TO THE ABS SYSTEM. I BELIEVE THAT FORD SHOULD COMPLETELY FIX THESE PROBLEMS AND OWNERS SHOULD NOT HAVE TO PAY AN AMOUNT EXCEEDING $1000.00 TO DO SO. THESE PROBLEMS WERE APPARENTLY INHERENT IN THESE MODEL YEARS AND REPAIRS OR REPLACEMENTS SHOULD BE THE RESPONSIBILITY OF FORD, NOT THE VEHICLE OWNERS. I CAN STILL DRIVE MY WINDSTAR BUT WILL HAVE TO HAVE THE SPEEDOMETER PROBLEM FIXED AT A MINIMUM (IF THAT IS POSSIBLE SINGULARLY). NOT HAVING THE ABS PROBLEM FIXED MAY LEAD TO FURTHER COMPLICATIONS, BUT I CANNOT AFFORD THESE COSTLY REPAIRS AT THIS TIME. *TR