NHTSA Complaint #10335312 — 2002 FORD WINDSTAR

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHEN ACCELERATING FROM A STOPPED POSITION, BOTH REAR WHEELS WOULD CAVE IN AND THE AXLE WAS SPLIT IN HALF. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WERE NOT OFFERING WARRANTIES ON THE PART AND REPAIRS WOULD BE AT THE OWNER'S EXPENSE. THE VEHICLE WAS BEING REPAIRED BY THE LOCAL MECHANIC BY REPLACING THE REAR AXLE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.