NHTSA Complaint #10335123 — 2003 SATURN VUE

SINCE WE PURCHASED THE VEHICLE (2003 SATURN VUE) IT HAS HAD ONE PROBLEM AFTER ANOTHER. I CALLED GM AND ASKED FOR THEIR ASSISTANCE IN THE MATTER AND WAS TOLD THAT BECAUSE I BOUGHT THE CAR USED AND IT WAS NOT A GM CERTIFIED AUTO CENTER THEY WERE UNABLE TO EXTEND ANY TYPE OF SERVICE. THE SUV LOSES POWER, BEGINS TO "PUTT" WHEN IT REACHES A HALF OF A TANK GASOLINE. WHEN IN IDLE THE ENGINE SHAKES. GOING ON A CAMPING TRIP IN THE MOUNTAINS THIS BECAME A REAL PROBLEM. THE CAR DID NOT WANT TO CLIMB THE HILLS, SOME TIMES MOUNTAINS. THE TERRAIN WAS SCARY ENOUGH ON ITS OWN (CLIFFS OFF TO THE SIDE) AND NEEDED NO HELP FROM THE SUV NOT WANTING TO DRIVE LIKE IT WAS SUPPOSED TOO. WE HAVE HAD THE VEHICLE LOOKED AT SEVERAL TIMES AND HAVE ALSO ATTEMPTED TO CONTACT GM. GM TOLD US THAT BECAUSE THE CAR IS OUTSIDE OF THE 8 YEAR OR 100,000 MILE RANGE THERE IS NOTHING THEY CAN DO TO ASSIST US. THAT BEING SAID. I HAVE TAKEN IT TO TWO GM CERTIFIED MECHANICS WHOM TELL ME THAT IT IS TWO SEPARATE THINGS THAT NEED TO BE FIXED. AS SEEN ONLINE WE ARE NOT THE ONLY ONES THIS HAS HAPPENED TOO. I REALLY HOPE THAT SOMEONE DOES SOMETHING ABOUT THIS. MANY AMERICANS ARE FEELING THE FINANCIAL PULL WITH OUT GM SCREWING US, I REALLY DON'T NEED TO BE TREATED LIKE THIS. *TR