NHTSA Complaint #10334956 — 2004 FLEETWOOD PROWLER

TL*THE CONTACT OWNS A 2004 FLEETWOOD PROWLER RV. THE VEHICLE WAS EQUIPPED WITH A DOMETIC REFRIGERATOR, MODEL NUMBER RM2652. THE REFRIGERATOR WAS NOT COOLING PROPERLY. ALSO, THERE WAS A STRONG ODOR OF AMMONIA AND YELLOW RESIDUE THAT WAS LOCATED ON THE BOTTOM BOILER TUBE IN THE BACK OF THE REFRIGERATOR. THE REFRIGERATOR WAS INCLUDED IN THE RECALL DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 08E032000 (EQUIPMENT). THE MANUFACTURER WAS NOTIFIED AND THEY STATED THE REMEDY CONSISTED OF A PROTECTION SHIELD. THE CONTACT WAS DISPLEASED WITH THE RECALL REMEDY DUE TO THE REFRIGERATOR BEING INOPERATIVE AND IT WOULD NOT CORRECT THE PROBLEM. THE REFRIGERATOR HAD NOT BEEN REPLACED AT THE TIME OF THE COMPLAINT. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.