NHTSA Complaint #10334789 — 2003 SATURN ION

TRANSMISSION FAILURE. THERE WAS A SAFETY ALERT LETTER ISSUED NOVEMBER OF 2009 FOR 2003 SATURN ION OWNERS WITH STIPULATIONS CLAIMING THAT THE CAR HAD TO BE IN SERVICE FOR 5 YEARS OR LESS TO BE ABLE TO HAVE THE PART REPAIRED AT NO COST. NO ONE FALLS UNDER THIS CRITERIA CONSIDERING THAT THIS ALERT WAS SENT OUT IN NOVEMBER OF 2009, REFER TO SAFETY ALERT #09280. MY CAR HAS 55,000 MILES ON IT AND A TRANSMISSION IS NOT AN EXPENSE THAT A SATURN CUSTOMER SHOULD HAVE TO BE PAYING IN MY OPINION. THEY DO OFFER A 50% OFF DEAL WHERE THEY TAKE CARE OF HALF THE COST. IT'S A $5000 JOB AND HALF IS $2500, STILL A VERY HIGH COST FOR A PROBLEM THAT SHOULD HAVE BEEN CONSIDERED A RECALL. I HAVE ONLY HAD THIS CAR FOR 2 YEARS AND TO HAVE THIS PROBLEM ON A CAR THAT I HAVE A CAR PAYMENT ON. PLEASE ASSIST THE SATURN OWNERS IN FINDING OUT HOW THIS DID NOT BECOME A RECALL. SO MANY PEOPLE ARE HAVING THIS ISSUE AND IT SEEMS UNFAIR TO HAVE TO PAY MORE MONEY FOR A DEFECT IN THE SATURN ION AND VUE'S TRANSMISSION. THANK YOU FOR YOUR TIME AND HELP IN THIS MATTER. *TR