NHTSA Complaint #10334625 — 2008 DODGE CARAVAN

TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGERS EXTERNAL VALVE STEM FAILED AND CAUSED THE REAR PASSENGERS TIRE TO COLLAPSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE VALVE STEM HAD FAILED DUE TO EXCESSIVE CORROSION AND WOULD NEED TO BE REPLACED. THE REPAIR WAS DONE AT NO COST TO THE CONTACT. WITHIN THREE WEEKS, THE EXACT FAILURE OCCURRED TO THE FRONT PASSENGERS TIRE. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED TO REPORT THE SECOND FAILURE. THE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE WAS 24,000.