NHTSA Complaint #10334580 — 2009 TOYOTA RAV4

WE NOTICED THAT WE STARTED OUR 2009 RAV4 IN THE MORNING AFTER SITTING ALL NIGHT, THERE WAS A RATTLING TYPE NOISE COMING FROM THE ENGINE. THIS NOISE ONLY OCCURS AFTER THE CAR HAS BEEN SITTING. WE TOOK IT TO THE DEALERSHIP WE BOUGHT IT FROM (TOYOTA) AND AFTER THEY CHECKED IT, DETERMINED IT WAS A BAD CAM SHAFT. I ASKED IF THIS WAS NORMAL ON A 2009 RAV4 AND IF IT WAS A RECALL. THE LADY STATED "IT IS A TYPE OF RECALL, BUT NOT ALL CARS ARE AFFECTED, SO THEY DID NOT SEND OUT NOTICE TO ALL OWNERS." REALLY? ISN'T THAT A "BACK DOOR RECALL"? THEY ARE ORDERING THE PARTS AND WILL REPAIR IT UNDER WARRANTY. *TR