NHTSA Complaint #10334519 — 2002 CHEVROLET IMPALA

HAVE 2002 CHEVY IMPALA AND THE SECURITY PASSLOCK WON'T LET CAR START, I HAVE BEEN STRANDED IN MANY PLACES. HAD IT CHECKED OUT AT 2 PLACES AND IT ALL COMES BACK TO COMPUTER, OR KEYS, WE TRIED TO HAVE KEYS RECODED BUT IT STILL HAPPENS OFTEN. BY RESEARCHING ON COMPUTER I SEE I'M NOT ALONE OUT THERE. WHAT DO PEOPLE HAVE TO DO TO GET GM RECALL THIS PROBLEM. IT IS A SAFETY PROBLEM BECAUSE IT ALWAYS HAPPENS WHEN IT EITHER 5 BELOW OR 90 OUTSIDE AND HAVE SIT IN CAR AND HOPE YOU DON'T GET MUGGED OR ROBBED WAITING FOR CAR TO START OR DID OF HEAT STROKE OR FREEZE TO DEATH. IS THERE ANYTHING WE CAN DO . HELP PLEASE MY CAR DOES THIS 4-5 TIMES A DAY AND NO ONE KNOWS HOW TO FIX IT. GM NEED TO STEP IN AND FIX THIS DEFECT. *TR