NHTSA Complaint #10334473 — 2000 CHEVROLET IMPALA

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 50 MPH, THE HIGH BEAMS WERE ENGAGED AND WHEN SET BACK TO LOW BEAMS, ALL INTERIOR AND EXTERIOR LIGHTS WERE ILLUMINATED ON THE VEHICLE. WITHIN MINUTES, THE LIGHTS WOULD SHUT OFF. THE FAILURE WOULD OCCUR INTERMITTENTLY FOR APPROXIMATELY SIX TIMES. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE SHE WAS ADVISED THAT THE MULTI-FUNCTION SWITCH WOULD NEED TO BE REPLACED. THE MANUFACTURER ADVISED HAVING THE VEHICLE DIAGNOSED AT AN AUTHORIZED DEALER. THE DEALER CONFIRMED THE MECHANICS DIAGNOSIS. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO REPLACED THE SWITCH ACCORDINGLY. THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 97,000.