NHTSA Complaint #10334444 — 2009 FORD FOCUS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10334444
Vehicle	2009 FORD FOCUS
Component	SUSPENSION
Date of Incident	April 10, 2010
Date Filed	June 3, 2010
Mileage	15,638 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL*THE CONTACT OWNS A 2009 FORD FOCUS. THE VEHICLE WAS BEING SERVICED FOR A ROUTINE OIL CHANGE WHEN THE MECHANIC ADVISED THE CONTACT THAT BOTH TIRES ON THE DRIVER' SIDE WERE WEARING DUE TO AN UNKNOWN SUSPENSION PROBLEM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY ADVISED HER SHE WOULD NEED FOUR NEW TIRES, STRUTS, AND OTHER UNKNOWN REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,638 AND THE CURRENT MILEAGE WAS 17,000.

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